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We Turn Your Prospects Into Customers and Your Customers into Advocates

Hot Calls for Outsourced Lead Generation

CEOs, Sales VPs, Marketing VPs and Channel Executives look to SalesStaff for actionable leads to advance their sales pipelines in a predictable and measurable manner. In fact, SalesStaff clients report a 35% average lead-to-opportunity conversion rate - - more than 15% higher than the industry standard.

Should we outsource demand generation?

When should you outsource your telemarketing function? The scenarios can vary from company to company but in general, it makes sense to outsource this activity for the following reasons:

• Adding head count is not an option.
• You're already stretched too thin and cannot manage another person or team.
• You have peaks and valleys in terms of when leads come in (ie. during trade show season).
• You need to get up and running quickly.
• You must have a predictable and sustainable lead flow.

In-house telemarketing programs often fail because companies don't plan appropriately, or fail to keep the telemarketing efforts focused on clear objectives. Others can't get senior management onboard or don't know how or don't have the resources to measure the results. And many times, companies are surprised by the costs involved.

Hot Calls for Outsourced Call Centers

Why do America's top brands trust their customers to Hot Calls? We have decades of experience delivering high-quality, high-touch services for a wide range of clients, including leading pharmaceutical, medical device, technology, automotive, and fire and life safety companies.  

We are exclusively U.S.-based, and the Hot Calls staff represents your brand with a level of knowledge and enthusiasm that results in higher customer service scores every time.

In your search for a call center outsourcing partner, you have hundreds of providers and dozens of locations to choose from. You need a partner that delivers demonstrable value. Our commitment to product knowledge and quality service adds significant value to your brand. It helps increase revenues and profits, and boosts the lifetime value of customers. After all, you’ve created a brand with a good reputation and built an image of a caring, customer focused business—now you’re looking for an outsourced contact center that can deliver the kind of experience with your brand that your customers expect. That’s our core competency, and we believe we do it better and more cost-effectively than anyone else.

With so many outsourced call centers to choose from, and each with different strengths, experts agree that the trick is to find the best match, and the way to do that is through a proven, structured selection process. If you’d like some guidance on starting this process, or if you’re already at the RFI or RFP stage we’d be happy to discuss.

We invite you to call us anytime to discuss any aspect of our company. Better yet, we invite you to come visit us in person—at any stage in your selection process. You can meet our owners and call center staff. You’ll experience the enthusiasm, identification with our clients’ brands, and commitment to service that sets us apart from other outsourced contact centers.

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"The hot line has been a god-send for me.  First, just having a place to call and ask questions is invaluable and sort of one-stop shopping.  I’ve called many times and have always received thorough and complete answers, not just to the direct question, but also the how and why behind it.  This helps with the understanding of how the system works and has provided me with competent answers to the vendors and suppliers I might be dealing with.  It also helps me know what to expect in the future."

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