Hot Calls Provides a Wide Range of Outbound Services

Examples of our outbound services include:

  • Market research—We develop a list of questions tailored to your needs, or help you refine your own questions so that the results you get from a survey or poll are statistically valid and can lead to the insights you’re looking for.
  • Outbound sales—We collaborate with you on a script that effectively boosts conversions and revenue from cross-selling and upselling.Hot Calls outbound marketing programs
  • Lead generation and prospect qualification—We save you time and money by allowing your sales team to do what they do best—speak with highly qualified prospects. We create a call plan to introduce your company and products to the marketplace, qualify prospects, and pass on only the best leads to your sales team for follow up.
  • Crisis management—We help you be proactive by handling product recalls, customer alerts, or setting the record straight on news stories or legislation.
  • Performance review—We contact your staff to determine if they’re delivering the level of service that meets your standards.
  • Quality assurance—We follow up with customers to get feedback on their experience with your products and your company.
  • Direct mail and email—We follow up on your direct mail piece or email to update and cleanse your mailing list, and take the next step in the sales process, including sending more information and scheduling an appointment.
  • Customer retention—We follow up with customers whose subscription or lease or other arrangement is about to expire and offer them options such as extending their agreement and rewards for renewing.

Hot Calls also provides full service lead generation solutions to truly extend your sales team.

“Again, I can’t help but tell you how wonderful one of your employees is. He is incredibly conscientious, knowledgeable, diligent, professional, kind, pleasant-mannered…the list just goes on and on…This kind of dedication is priceless.  You can’t teach it.  It comes from personal integrity. He is a delight to work with and a true gem!”

Hot Calls Inc. © 2013 - Call Us! 866.298.2988